Thinking
What we have learned, written down
Articles and guides from the people doing the work. Each argues from a pattern rather than a named client.
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4 pieces matching
Article · 5 min read
The integration opportunities nobody owns
Every business unit optimizes what it can see. The gaps between them belong to nobody, and that is where the largest inefficiencies live.
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Article · 5 min read
Let the data move on status, not on somebody remembering
Most failed integrations are not technical failures — they are a person who was on vacation. The hard part of fixing it is not the code, it is agreeing what the statuses mean.
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Article · 3 min read
Build versus buy is the wrong question
Off-the-shelf software gets you running sooner but rarely does everything. A custom build fits exactly and carries no license fees, but takes longer. Most of the interesting work is in the space between the two.
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Article · 6 min read
Nobody evaluates year five
Platform decisions get made on a feature comparison and a first-year price, then lived with for a decade. The two costs that compound — capability you never switch on, and an upgrade that becomes an annual project — are in neither column.
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